Repeat visits and loyal customers are the lifeblood of local restaurants and retailers. They provide a steady stream of revenue, are more likely to spend more money, and love to try new products and services. Here are just a few statistics that highlight how vital repeat visits can be for local businesses: How Restaurants and […]
What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship. Pretty simple, huh? It is what we all try to do […]
Reasons to Start Your Mobile Marketing Program before Black Friday Mobile Marketing has been all the rage for some time now. However, many businesses still have not started utilizing this awesome method to engage directly with their best customers. Starting a mobile marketing program can be really easy and will pay for itself quickly! If […]
Twice Daily, a Nashville-based Convenience Store launches pilot loyalty program Three locations chosen to test a new digital, mobile-based, customer engagement program November 12, 2014Nashville, TN Twice Daily announced today they are launching a pilot loyalty program in 3 of their locations. Twice Daily is the Mid-South’s premier convenience retailer. They have 31 locations located […]
Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September! Shogun Bistro signed up the first subscriber to their TL Connects Customer Retention Software program on 10/1/2012. They now have broken the 10,000 subscriber level so we wanted to congratulate them on reaching that mark. Shogun Bistro is a […]
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