Repeat visits and loyal customers are the lifeblood of local restaurants and retailers. They provide a steady stream of revenue, are more likely to spend more money, and love to try new products and services. Here are just a few statistics that highlight how vital repeat visits can be for local businesses: How Restaurants and […]
Marketing Automation Tools – Step-by-Step instructions to creating the perfect auto-responder cycle In case you aren’t utilizing the marketing automation tools included with the TL Connects’ customer engagement platform, I wanted to give a step-by-step account showing you how to set up your first auto-responder. Also, if you have set up one, I am going […]
What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship. Pretty simple, huh? It is what we all try to do […]
Drive Back a Customer Who has not Visited in a While Wouldn’t it be nice if you could automatically send your customer a personalized text letting them know that you’ve missed them? What if you could track the results of that text and make changes to increase revenues? At TL Connects we thought it would […]
Understanding Your Monthly Dashboard Report Each month you will receive an automated monthly dashboard report that will show you data which includes “All Time” data since you started your TL Connects loyalty program and the “Last Month.” First, you’ll see your Revenue Stats. Revenue Stats are calculated using the average ticket price you gave us at sign-up. These are not […]
3 Ways We Drive Revenue for Small Businesses When the team at TL Connects was mapping out the digital rewards program, we focused on making our digital rewards program a quantifiable revenue driver for businesses. I’ve learned after years of working with small businesses that most will focus all their marketing energy on driving in new […]
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